The Ritz-Carlton, Hong Kong, Hong Kong
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Key details
About the Hotel
International Commerce Centre,
Hong Kong,
China,
Guangdong
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Grand Victoria Harbour King Bed
Max:
2 persons
65 m²
Bed options:
1 King-size bed
Sea view
Shower
Coffee machine
room details
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Deluxe Seaview King Room
Max:
2 persons
50 m²
Bed options:
1 King-size bed
Sea view
Shower
Coffee machine
room details
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Deluxe King Room
Max:
2 persons
50 m²
Bed options:
1 King-size bed
Mountain view
Shower
Coffee machine
room details
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Getting around
A guide to all available transportation options
Facilities
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Sports trainer
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Board games
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Infinity pool
- Rooftop pool
- Indoor swimming pool
- Sun loungers
- Night club
- Entertainment
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Location
International Commerce Centre,
Hong Kong,
China,
Guangdong
Map view
street view
International Commerce Centre,
Hong Kong,
China,
Guangdong
City landmarks
No.1 Lugard Road
Victoria Peak
3.4
km
Landmark
Man Mo Temple
2.4
km
Park
Kowloon Park
2.2
km
Church
Victoria Harbour
2.1
km
Hong Kong Island
Hong Kong Skyline
2.9
km
Museum
Hong Kong Museum of History
3.1
km
Tsim Sha Tsui East Promenade
Avenue of Stars
3.1
km
Chater Rd
The Cenotaph
2.4
km
Museum
Hong Kong Science Museum
2.8
km
Battery St & Kansu St
Jade Market
1.9
km
Square
Statue Square
2.5
km
Garden
Tin Hau Temple
2.2
km
Shopping Area
Harbour City
2.2
km
88 Austin Road West 88
Tea House Theatre
750 m
10 Salisbury Rd
Hong Kong Space Museum
2.8
km
Park
Hong Kong Observation Wheel
2.0
km
Market
Ladies Market
3.1
km
1 Austin Road West
International Commerce Centre
1.8
km
Museum
Hong Kong Heritage Discovery Centre
2.4
km
330 Shanghai Street
Hong Kong International Hobby and Toy Museum
2.1
km
Tsim Sha Tsui
Tsim Sha Tsui Promenade
2.9
km
West Kowloon
1.1
km
Mosque
Kowloon Mosque and Islamic Centre
2.5
km
Shopping Area
iSQUARE
2.7
km
Shopping Area
1881 Heritage
2.7
km
Mall
China Hong Kong City
2.0
km
Bus Station
Tsim Sha Tsui East Waterfront Podium Garden
3.1
km
Shopping Area
The One
2.5
km
Nearby
International Commerce Centre (ICC)
Sky 100 Hong Kong Observation Deck
150 m
Shopping Area
Elements Hong Kong
460 m
Restaurants
Ozone
150 m
No.1 Austin Road West International Commerce Centre,
Tin Lung Heen
150 m
1 Austin Road West 102/F
The Lounge & Bar
150 m
1 Austin Road West 102/F
Cafe 103
150 m
1 Austin Road West International Commerce Centre,
The Sky Boss
160 m
Shop B2
Dragon Seal Restaurant and Bar
150 m
101/F
RyuGin
150 m
101/F
Holly Brown Coffee Roasters
0 m
Shop B
Reviews and Ratings
Feedback from previous guests about their experience.
64%
enjoyed the hotel and would happily stay again
6.4/10
Nice
Rooms
7.8
Location
8.4
Service
8.2
Dining
7.4
Steven
United States,
December
2024
7.4/10
My stay at The Ritz-Carlton, Hong Kong was filled with very nice highs and a few lows. The views were absolutely stunning, especially from my corner room on the 117th floor, and the staff were overwhelmingly friendly and attentive. But there were a few hiccups, like the long elevator waits and the mediocre breakfast buffet that didn't meet my expectations for a luxury hotel. Overall, I would recommend it for the views and service, but there’s room for improvement in some areas.
Rooms
9.0
My Deluxe Victoria Harbor King Room was spacious, beautifully designed, and offered magnificent views. I loved the separate bath and shower areas, which added a nice touch to the luxurious vibe.
Service
8.0
The staff were incredibly polite and attentive, offering small personal touches that made me feel valued. However, check-in lacked the usual escort to my room, which was disappointing for a hotel of this caliber.
Location
7.0
The hotel’s location on top of a shopping center was perfect for convenience, but getting there wasn't always easy due to unclear signage from the Elements mall.
Dining
6.0
While I had a good Dim Sum experience thanks to the concierge's efforts, the breakfast buffet left much to be desired. The food quality didn't match the hotel's luxurious reputation.
Facilities
8.0
The pool on the 118th floor was a standout, offering amazing views and a unique experience. However, long waits for the elevator were often frustrating as it became crowded with other visitors.
George
United States,
December
2024
5.4/10
I had an absolutely very nice stay at The Ritz-Carlton, Hong Kong. From the jaw-dropping views of Victoria Harbour to the superb service from the staff, every moment was truly special. However, I was slightly disappointed with the breakfast buffet selection, which didn't quite meet the five-star expectations. Overall, this hotel has set a high bar for luxury stays.
Rooms
9.0
I stayed in a Deluxe Victoria Harbor King Room, which was spacious and beautifully designed. The separate bath tub and shower setup was a nice touch, making it feel luxurious. The bed was super comfy, too!
Service
10.0
The service was great, with every staff member going above and beyond to ensure I had a nice experience. They even surprised me with a birthday cake and room decor; the attention to detail was impressive.
Location
10.0
The location is perfect, right by the Kowloon MTR station and with stunning panoramic views from the 118th-floor pool. It felt safe and was super convenient for accessing the rest of the city.
Dining
8.0
Dining here was a highlight for sure. All the meals were delicious, and the restaurants offered amazing views. However, the breakfast buffet could use a bit of improvement; I was expecting more variety, especially with Hong Kong's famous dim sum.
Facilities
9.0
The facilities were fantastic, especially the pool on the 118th floor where I could swim with a view that felt straight out of a movie. The club lounge was lovely, but I wish there had been more food options available during breakfast.
Scott
United States,
December
2024
6.8/10
I thoroughly enjoyed my stay at The Ritz-Carlton, Hong Kong. The room offered amazing views of Victoria Harbour, creating a peaceful sanctuary amidst the city's chaos. However, I did experience some inconsistency with room cleanliness, which was disappointing given the hotel's reputation for luxury.
Rooms
6.0
The room featured a stunning view of the harbor and was well-appointed with top-of-the-line amenities. Unfortunately, I encountered some cleanliness issues that detracted from the overall experience.
Service
8.0
Service was generally friendly and attentive, with staff like Anthony, Ruben, and Jacqueline going above and beyond to ensure a pleasant stay. However, there were moments where the service fell short, particularly in the Club Lounge.
Location
8.0
The location atop a shopping mall was convenient for shopping and transportation links, making it easy to explore Hong Kong. However, being in a somewhat isolated area did limit my immediate options.
Dining
7.0
Dining options like Tin Lung Heen delivered an very nice culinary experience, though I found the breakfast offerings lacking in variety and taste. My visit to the Ozone bar was a highlight, with its stunning views and delicious drinks.
Facilities
7.0
Facilities included a fantastic fitness center and a beautiful indoor pool, though I felt the pool area could use a refresh. Room service and housekeeping were generally good, but some amenities were expected and not provided.
Robert
United States,
November
2024
6.6/10
My stay at The Ritz-Carlton Hong Kong was a mix of highs and lows. While I was impressed by the stunning views and spacious room, I was let down by the cleanliness and service inconsistencies. The experience overall had moments of luxury but also several missteps that took away from the elegance I expected.
Rooms
5.0
I stayed in a Premier Executive Suite with a amazing view of Victoria Harbour. The room itself was well-appointed with a large tub, great closet space, and some modern amenities. However, I encountered cleanliness issues with hair and dust in unexpected places, which was disappointing.
Service
5.0
The service was hit or miss. At times, staff were attentive, but other moments felt neglectful, especially in the Club Lounge where I often had to chase down service. My experience at the spa was particularly lacking, with a massage that did not meet my expectations.
Location
9.0
The hotel's location in the International Commerce Centre is incredibly convenient. It's close to the Kowloon MTR station and connected to the Elements mall, making it easy to explore the area. Plus, the views from the higher floors are nothing short of lovely.
Dining
6.0
While some aspects of dining were enjoyable, like the offerings at Tin Lung Heen, the breakfast at the main dining area left a lot to be desired. I found it lacking in quality and variety compared to other 5-star experiences in Hong Kong.
Facilities
6.0
The hotel amenities were generally good, with a nice gym and an inviting spa. However, the convenience of certain facilities, like HDMI connections in the room, was hampered by short cables that made it frustrating to use tech in my suite.
Frank
United States,
November
2024
6.0/10
I had an very nice stay at The Ritz-Carlton Hong Kong. From the moment I arrived, the staff made me feel like a VIP, offering perfect service that truly stood out. The views from my room were amazing, providing a perfect backdrop for a luxurious experience. However, the location isn't ideal for walking to attractions, which might be a downside for some travelers.
Rooms
10.0
My room on the 112th floor was stunning with amazing views of the harbor. The marble bathroom was a highlight, complete with a TV embedded in the mirror. The luxurious furnishings and attention to detail made my stay feel extra special.
Service
10.0
The service was really good, with staff recognizing me by name and anticipating my needs. Concierge Emily Chui provided personalized assistance, and every interaction was warm and welcoming. The team's attention to detail and willingness to go above and beyond is what truly defined my experience here.
Location
8.0
While some may find the location not ideal, I appreciated that it offered stunning city views and was just a short ride away from key attractions. The proximity to the MTR made getting around easy, though stepping outside the hotel requires a taxi or limo service.
Dining
10.0
The dining experience was superb, especially in the Club Lounge, where I enjoyed a variety of Asian and Western dishes all day. The service was great, and the free-flowing champagne made it even more good.
Facilities
9.0
The facilities were luxurious, with an very nice infinity pool on the 118th floor and a lovely spa. Everything was clean and well-maintained, which elevated my entire experience at the hotel.
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